![]() A security company found that a large amount of user data (including email addresses and other details) had been stored on an unsecured server and could have been accessed by hackers. ![]() Wyze also has a less than stellar record on securing user data. You cannot, however, set this to only work at certain times or for a single use. You can, however, provide access to specific Wyze devices to another user of the Wyze app: useful if you want to allow someone to open one lock, but not every lock in the house. There is also no support for integrating the Wyze Lock with other apps or platforms: you can't control it from the Ring or other apps. There are no plans to support Apple Homekit at present. Stay tuned to see if it'll make our list of the best Alexa compatible devices or best Google Home compatible devices. Support is promised for Amazon Alexa and Google Home in the future, but it was not available at the time of testing. Wyze Lock smart home support: Nothing at presentĪt present, the Wyze Lock does not support any smart-home platforms. The Waze Lock can also be set to automatically unlock when you get home, which detects your smartphone with Bluetooth. Fortunately, it can be disabled or set to activate after a certain amount of time between 1 minute and 1 hour, rather than immediately. That's a useful trick for those who forget to lock the door on their way out, but it is annoying if you have just stepped out to put something in the trash and forgot your smartphone and keys. The app also controls the other features of the lock, such as the auto-lock, where the lock is activated whenever the door is closed. However, we would like to see the more secure option to use an authenticator app available as well. That's good to see, as it provides an extra level of security for a device as important as a smart lock. ![]() The app also supports two-factor authentication, using a text message to send a unique code that is required to login. You can open or close a lock with a tap, and it notifies you when a lock is opened either from the app by another user or manually. It's a simple, clean app that does the job without fuss. The Wyze app (available for iOS and Android) supports the range of smart-home stuff that Wyze produces, so you use the same app for locks as for their cameras and lights. It is due to be released sometime early in 2020. This means that you could put a keypad outside to allow keyless entry without having to run cables or replace the lock. This was not available for testing (and there is no price set) at the moment, but it looks promising, as it is wireless and waterproof. Wyze also plans to offer an optional keypad that can be used with this lock. It took me less than 20 minutes to install. It's a fairly simple process that is broken down into simple steps in the Wyze app, which helps with choosing the right spindle adapter. ![]() This connects the Gateway to your Wi-Fi network and the smart lock to the Gateway. Once the lock is in place and the batteries installed, you plug in the Gateway and run through a short wizard in the Wyze app. The smart-lock mechanism then attaches to the blanking plate with two screws. One of the three adapters will work with the great majority of locks. You then choose one of the three adapters for the spindle (the part that rotates and moves the latch), choosing the correct one for the spindle shape, which varies by manufacturer. The installation process for the Wyze Lock was pretty hassle-free: you remove the back thumb latch of the lock and the two screws that attach it to the front part, and replace it with the backing plate that comes with the Wyze lock.
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